mcw778 Privacy Policy

This Privacy Policy ("Policy") sets out how mcw778 ("we", "us", "our") collects, processes, stores, and shares personal data belonging to individuals ("you", "the Player") who access or use the mcw778 online casino and sports betting platform at https://mcw778.bet (the "Platform").

mcw778 is committed to protecting your privacy and handling your personal data in a responsible, lawful, and transparent manner. This Policy is designed to help you understand what information we collect, why we collect it, how we use it, and what rights you have in relation to your data.

By accessing the mcw778 Platform, creating an account, making a deposit, placing a bet, or otherwise interacting with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy , you should discontinue use of the Platform immediately and contact us at [email protected] to request account closure.

This Policy applies to all personal data we collect through the Platform, including data provided directly by you during registration, data collected automatically through your use of the Platform, and data received from trusted third-party partners such as payment processors and identity verification services.

We collect only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where identity document photographs are submitted for KYC verification as required by our anti-money laundering procedures.

mcw778 processes your personal data for the following purposes, each grounded in a lawful basis:

mcw778 may share your personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — to facilitate deposits and withdrawals from your mcw778 account.
• Identity verification and KYC providers: Third-party services that assist us in verifying player identity and age as part of our onboarding and compliance processes.
• Game content providers: Software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, which require session-level data to provide game functionality. These providers operate under data processing agreements with mcw778 and are not permitted to use your data for their own marketing purposes.
• Analytics and security services: Trusted third-party providers that help us monitor Platform performance, detect fraud, and maintain system security. These providers act as data processors on our behalf and are bound by confidentiality obligations.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law or in response to a valid legal request. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement.
• Business successors: In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, provided that the recipient agrees to honour the terms of this Privacy Policy.

All third parties with whom mcw778 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only for the specific purposes for which it was shared.

mcw778 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with financial record-keeping requirements.
• Transaction records: Deposit, withdrawal, and betting history records are retained for a minimum of five (5) years from the date of each transaction.
• Identity verification documents: KYC documents are retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Support correspondence: Customer support communications are retained for a period of three (3) years from the date of the last interaction.
• Marketing data: Where you have consented to receive marketing communications, your contact preferences and marketing history are retained until you withdraw consent or for three (3) years following your last interaction with mcw778, whichever occurs first.

Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised in such a way that it can no longer be associated with any identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

While mcw778 takes all reasonable steps to protect your data, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

mcw778 uses cookies and similar tracking technologies to enhance your experience on the Platform, to maintain your session, and to gather analytical data that helps us understand how the Platform is used. A cookie is a small text file placed on your device by a web server when you visit a website.

We use the following categories of cookies on the mcw778 Platform:

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of the Platform or prevent you from accessing some features. To withdraw consent for non-essential cookies at any time, please contact us at [email protected].

To exercise any of the above rights, please contact our privacy team directly at [email protected]. Please include your registered name, account username, and a description of your request. We will acknowledge your request within 48 hours and aim to provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.

mcw778 will never charge a fee for exercising your data rights unless a request is manifestly unfounded or excessive, in which case a reasonable fee may be applied or the request may be refused, with reasons provided.

The mcw778 Platform may contain references to third-party services such as payment processors (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.). These third parties operate under their own privacy policies, which govern their collection and use of your data. mcw778 is not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the mcw778 Platform. If you have concerns about how a third-party provider handles your data, please contact that provider directly or reach out to us at [email protected] and we will do our best to assist.

mcw778 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify you by posting a prominent notice on the Platform or by sending a notification to the email address or mobile number registered on your account.

The date at the top of this page indicates when the Policy was last revised. Your continued use of the mcw778 Platform after the effective date of any changes constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting us at [email protected].